J.D. Power and Associates announced July 28 that the Prudential Real Estate Network ranked “Highest
Overall Satisfaction for Home Sellers among National Full Service Real Estate Firms” in J.D. Power and
Associates' 2010 Home Buyer/Seller Study. This marks the second time in three years that the Network
ranked highest in seller satisfaction.

The annual study measures customer satisfaction of home sellers and buyers with major national real
estate companies. Overall satisfaction is determined by examining four factors for the home-selling experience: agent (44%); marketing (30%); office (15%); and services (11%). Among home sellers,
Prudential Real Estate scored highest on a 1,000-point scale and received particularly high ratings from
customers in the marketing and agent factors.

PRERS Chairman Jim Mallozzi said the award speaks for the quality and consistency of the Prudential
Real Estate Network. “Affiliate to affiliate, our sales professionals are the local-market experts who
market and price homes right, while providing attentive service,” Mallozzi said.